Messages app for mac not working

Plist files can become corrupt when your Mac shuts down or restarts unexpectedly, or an app freezes or crashes. Luckily, you can delete a bad preference file and the app will create a new plist file that contains all of the app's defaults. You'll need to reconfigure the app's preferences, but it's likely that deleting the preference file will fix the issue.

How to Fix a Mac Application That's Not Starting?

The Preferences folder contains all of the plist files for each app installed on your Mac. It also contains quite a few other files, but the only ones we're interested in are ones that end with. There should be no other name after the plist. For example, you may also see files with the following names:. Drag the app's plist file to the desktop; this preserves the preference file should you need to restore it later.

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The app should now start up without issues, although all of its preferences will be in the default state. You'll need to reconfigure the app to meet your needs, just as you did originally. Should this not fix the app issue you're having, you can restore the original plist file by making sure the app in question isn't running, and then dragging the original plist file you saved to the desktop back to the Preferences folder.

As we mentioned, file permissions and corrupt preference files are the most common problems that prevent an app from working correctly. If you've tried both methods and are still having issues, I suggest contacting the app developer and explaining the problem you're having. Most developers have a support section on their website where you can request assistance.


One last test you can perform is to start your Mac up in Safe Mode. This special startup environment restricts most startup items and limits the operating system to just using the basic OS core.

Cannot Send or Receive Messages on Your Mac? Fix

If you can start your Mac in Safe Mode and then use the app in question without issues, the likely cause is not permissions or preference files but a conflict with another app or a startup item. Share Pin Email. Tom Nelson has written hundreds of articles, tutorials, and reviews for Other World Computing and About. He is the president of Coyote Moon, Inc. Most applications store their plist files at:. Go ahead and access the Library folder, using instructions at the link above. Now that you're in the Library folder, open the Preferences folder.

The preference file name is in the following format:. If we're looking for the preference file for Safari, the file name should be:.

How to Fix a Mac Application That's Not Starting

We're only interested in the file that ends in. Buyer's Guide. Log in Register. Search Everywhere Threads This forum This thread. Search titles only.

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For a better experience, please enable JavaScript in your browser before proceeding. Feb 19, 1 0. I downloaded Mountain Lion last night and at first everything was going smooth.

Quit the associated process

I was able to use the Message application last night and it was working well; went to open up Messages again today and when it opened, but would not allow me to start a message, to someone it was working with the night prior. I turned off the computer for several hours, when I powered it back up and it wouldn't open, just this message pops up: Then I hit quit, and when I go to open it up again the same thing happens. Any suggestions??